Pale Ember is a China-based online brand specializing in handcrafted botanical incense.
Business entity: PaleEmber (China-based online brand).
All orders are shipped directly from China, and approved returns must be sent back to our return facility in China.
Have a question or comment?
Use the form below to send us a message or contact us by mail at:
Have a question or comment?
Use the form below to send us a message or contact us by mail at:
Hit us up with any questions or comments.
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Here at paleember,
nothing means more to us
than providing you with the customer service you truly deserve.
Please call at below mentioned contact details
for queries, complaints
regarding any purchase made via paleember.com
Best Regards.
Phone: +8613394796529
Please note: • Orders are shipped from China. • Returns, if approved, must be sent back to our China return address.
Room 318, 3rd Floor, Changshun Street E-commerce Center, Huade County, Ulanqab City, Inner Mongolia Autonomous Region, China, Postal Code: 013350
Opening Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)